Zendesk Admin

Maintaining an organized classroom starts with knowing exactly where every device belongs. To help with end-of-day cleanup and inventory management, we’ve made it easy to identify a Chromebook’s "h...

We are upgrading how you access your KIPP NYC laptop. We are moving away from old "Active Directory" logins to Google Credential Provider for Windows (GCPW).To make this transition as seamless as p...

Managing school operations and classroom communication requires a platform that is as flexible as you are. By moving to Google Workspace, we’ve moved away from the "static" desktop experience to a ...

Gmail is more than just an email platform; it’s an integrated hub for communication, search, and organization. Below are the key features and steps to help you optimize your inbox. 1. Organize with...

We know that getting your student data into a usable format is essential for everything from classroom tracking to operational reporting. Many of you have noticed that PowerSchool exports download ...

Maintaining a secure digital environment for our schools is a collective effort. To ensure our security team can effectively investigate and block malicious content, it is essential that all suspic...

Because YouTube is not a supported platform for student use, it is blocked on all student devices across the district. We understand, however, that there are many high-quality educational videos yo...

In today’s digital classroom, finding the right tool to engage students is a priority. However, as an educator in New York State, bringing a new platform into your workflow involves more than just ...

Getting your classroom technology ready for a lesson shouldn't be a hurdle. This guide provides universal instructions for connecting your laptop to the classroom projector and using a Document Cam...

Welcome to the Launchpad! This new section of our Knowledge Base is designed to be your "flight manual" for navigating the KIPP NYC tech environment. Whether you are a new hire getting set up for D...