Tech Support

Apple Resources

• Apple Basics - Keyboard Shortcuts
• The Decision Behind Apple
• Apple Basics - How to log In
• Apple Transition - Getting Ready
• Apple Basics - Printing
• Apple Basics - Coming from Windows?

Communication & Productivity

• Joining Microsoft Teams Meetings
• The Modern Inbox: Master Gmail & Calendar at KIPP NYC
• Getting Started: Your KIPP NYC Gmail Guide
• Sending "Sensitive Content" via Email
• Updating Your School’s Phone Tree & Greetings
• Setting Up and Accessing Your Voicemail

Back-End & Ops Management

• Streamlining Your PowerSchool Exports
• Reporting Suspicious Emails Correctly

Printing & Document Management

• Restoring Your Printing Connection (uniFLOW)
• Printing Made Simple: Your Guide to uniFLOW

Classroom & Instructional Tech

• Locating a Chromebook’s "Home" & Assigned Student
• Providing Video Access for Students
• Navigating Student Data Privacy: A Teacher’s Guide to Requesting New Tech Tools
• Setting Up and Using Your Classroom AV
• Retrieving Student Credentials in Accelerated Reader
• How-To: Disabling Spell-Check Suggestions in Google Docs

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The KIPP NYC Launchpad (Onboarding & Transitions)

• Moving to Google Login: Your Migration & Login Guide
• Launchpad
• How-To Guide: Requesting Technology via DonorsChoose & Grants