Zendesk Admin

This guide outlines the required steps for KIPP NYC staff members planning to acquire technology through DonorsChoose or other external grant funding. Following these steps ensures that your new eq...

Grades K – 4: Logging in with Clever BadgesOur younger students will continue to use Clever Badges for a fast, "no-typing" login experience.Power On: Open the Chromebook and ensure it is turned on....

Mac Shortcuts: For almost every shortcut you used on Windows, simply swap the Ctrl key for the Mac Command (⌘) key!  The Daily DriversCopyCommand (⌘) + CPasteCommand (⌘) + VCutCommand (⌘) + XUndoCo...

In January 2025, we launched an ambitious Digital Transformation to modernize how we work and learn. Having successfully navigated the Consolidate and Automate phases—including our full migration t...

Setting up your Mac for the first time is quick and easy Power OnOpen the lid or press the power button (located at the top right of the keyboard)  Connect to Wi-FiClick the Wi-Fi icon in the top r...

Preparing to Migrate: Your Action PlanBefore you hand in your Windows device, please ensure your files are backed up.  Please note: local files (saved on your C: Drive) will not transfer automatica...

Printing from your new Mac is fully integrated with our UniFLOW system. When you print, your document is held securely in the cloud until you walk up to a printer to release it.  Step-by-Step Instr...

Master the Switch: Your Step-by-Step Guide to Finding Files and Getting Productive on Mac  The KeyboardThe Command (⌘) KeyThis is your new best friend. Whenever you used Ctrl on Windows (like Ctrl+...

Providing clear, up-to-date information to our families starts with the school's automated phone menu. This guide covers two ways to update your system: adding a temporary "Bumper" (for weather or ...

Welcome to the team! As part of your workspace setup, you have been assigned a KIPP NYC Desk Phone Extension. This extension is active on the Avaya desk phone in your classroom or office.Tech Note:...